Plex Systems, Inc.® delivers the first smart manufacturing platform that empowers the world’s leading innovators to make awesome products. Plex gives process and discrete manufacturers the ability to connect, automate, track and analyze every aspect of their business—from the shop floor to the top floor —to drive business transformation.

Software

Plex Systems

Plex Systems' headquarters in Troy, MI, United States

This department provides assistance and solutions for technical issues encountered by users.

Technical Support

The Software Engineering team at Plex Systems is responsible for designing, developing, and maintaining the smart manufacturing platform that drives business transformation for manufacturers. This diverse team of engineers and architects collaborates to build scalable software solutions that connect, automate, and analyze manufacturing processes, ensuring that clients can optimize performance from the shop floor to the top floor. They also focus on continuous improvement and the integration of innovative technologies to enhance product offerings and customer experiences.

Software Engineering

The Customer Success & Support team at Plex Systems is dedicated to ensuring customers achieve maximum value from the Plex smart manufacturing platform. This team provides expert guidance and technical assistance, proactively managing customer relationships, addressing support inquiries, and facilitating the successful implementation of solutions. Their goal is to drive customer satisfaction, retention, and overall business transformation through tailored support and strategic engagement.

Customer Success & Support

The Sales & Account Management team at Plex Systems is responsible for driving revenue growth and fostering strong relationships with both new and existing clients. This team collaborates to demonstrate the value of Plex's smart manufacturing platform, tailoring solutions to meet the unique needs of enterprise customers. Their efforts focus on customer acquisition, retention, and success, ensuring that clients maximize their investment in Plex’s innovative technology.

Sales & Account Management

This department provides expert guidance and support in the delivery of projects and solutions to ensure client satisfaction and successful outcomes.

Delivery Consulting

The Leadership Team at Plex Systems plays a vital role in steering the company towards successful smart manufacturing solutions. Comprised of executives across various domains, they collaborate to shape strategic direction, drive innovation, enhance customer experiences, and ensure operational excellence throughout the organization. Their collective expertise enables Plex to deliver impactful solutions that empower manufacturers to transform their businesses.

Leadership Team

The Cloud Operations & Infrastructure team at Plex Systems is responsible for managing and optimizing the company’s cloud services and infrastructure. This team ensures high availability, scalability, and security of the smart manufacturing platform, while also providing technical support and automation solutions to streamline operations. By leveraging expertise in cloud engineering and site reliability, the team enables seamless connectivity and data analysis, driving transformative efficiencies for manufacturers.

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Other teams

Software Engineering

Customer Success & Support

Sales & Account Management

Delivery Consulting

Leadership Team

Cloud Operations & Infrastructure