Tou Chang

Tou Chang is a skilled IT professional with extensive experience in desktop administration and technical support. Currently serving as Desktop Administrator II at Plexus Corp. since July 2018, Tou provides helpdesk support and ensures user satisfaction through technical assistance. Previous roles include IT Support Specialist at Hanson Dodge Creative and IT Dispatch Technician at the University of Wisconsin Milwaukee, where Tou managed client tickets and performed troubleshooting for both Mac and PC environments. Education was completed at the University of Wisconsin-Milwaukee from 2012 to 2016. Strong adaptability to changing work environments and a commitment to improving workplace efficiency have been key highlights throughout Tou's career.