Christopher Smith

Director, Service Engineering at Plug Power

Christopher Smith has a diverse work experience in various companies and roles. Christopher started their career at Delphi Automotive Systems in 1989 as a Senior Reliability Engineer, where they provided DFMEA training, reliability test development, and led advanced product quality planning. Christopher completed a 3-year expatriate assignment in Luxembourg and worked on European and Asian customer programs. In 1999, they joined General Electric, Corporate Research & Development as a Reliability Engineer, where they provided engineering leadership and training on reliability analytical tools. Christopher then moved on to Plug Power, Inc. in 2000 as a Manager, Product Assurance & Test, where they directed product assurance and test operations for fuel cell system development. Christopher also established corporate reliability metrics and led engineering efforts to achieve system failure rate and operational availability goals. From 2009 to 2016, they worked at GE Energy Storage as a Manager, Reliability & Analytics, Principal Engineer, and MBB & Reliability Leader. There, they led a team of reliability engineers and data scientists in achieving operational goals for energy storage systems. Christopher also supported reliability engineering and qualification for vendors and executed remote monitoring and diagnostics strategies for grid systems. From 2016 to 2019, they joined Philips as a Senior Reliability Engineer, leading the development of reliability engineering and statistical-based quality practices for MRI superconducting magnets. Christopher also conducted reliability workshops, led diagnostic imaging workstreams, and performed probabilistic risk assessments. Currently, since 2020, they are working at Plug Power as a Director, Service Engineering.

Christopher Smith completed their Bachelor's degree in Systems and Industrial Engineering from the University at Buffalo in 1988. Prior to this, they pursued Engineering Science at Alfred State College - SUNY College of Technology in 1986. In 2009, they attained a Master of Engineering degree in Reliability & Quality Engineering from the University of Arizona. There is also a mention of the University at Buffalo School of Engineering and Applied Sciences, but no specific information about degree or field of study is provided.

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Timeline

  • Director, Service Engineering

    September, 2020 - present

  • Manager Product Assurance Test

    March, 2000

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