Laura Lachell

Laura Lachell has a diverse work experience spanning from 2006 to the present. Laura currently holds the position of Director, Customer Success at Plug Power since July 2023. Prior to this, they worked as a Senior Manager, Key Accounts and Program Manager, Key Accounts at Plug Power from November 2021 to June 2023 and May 2017 to November 2021 respectively. In these roles, they focused on customer satisfaction, developed commercial strategies, and managed key accounts.

Before joining Plug Power, Laura worked as a Sales Business Manager and Sales Coordinator at the same company from May 2015 to May 2017 and June 2014 to May 2015 respectively. Laura was responsible for managing sales forecasts, serving as a sales representative, and developing sales teams and processes.

Laura also has experience in the academic field. Laura worked as a Lecturer in Marketing - Sales Management at Siena College from August 2016 to December 2016 and as a Lecturer in Marketing at Siena College from June 2012 to May 2013. In these roles, they developed and implemented course plans for marketing courses.

Additionally, Laura has held positions as a Marketing Communications Manager at Protective Industrial Products from July 2013 to May 2014, a Marketing Associate at Correctional Eye Care Network Services, Inc. from February 2011 to July 2013, a Student Assistant at Union Graduate College from January 2010 to June 2011, and a Director of Marketing and Operations at Gregory R. Britton, CLU, ChFC, CASL from June 2009 to January 2011.

Before entering the corporate world, Laura worked as a Figure Skating Coach from 2006 to 2010, where they achieved certifications and medaled in various competitions. Laura also gained experience as a Marketing Assistant to Gregory R. Britton at Northwestern Mutual from December 2008 to May 2009 and as a Marketing/Sales Intern at Albany River Rats from September 2008 to December 2008.

Laura Lachell has a diverse education history. Laura started their higher education journey at Hudson Valley Community College, where they pursued an Associate of Applied Science (AAS) degree in Marketing from 2005 to 2007. Following this, Laura attended Siena College from 2007 to 2010, earning their Bachelor of Science (BS) degree in Marketing. To further enhance their educational qualifications, Laura enrolled in the Clarkson University Graduate School in 2010 and completed their Master of Business Administration (MBA) with a focus on Leadership & Marketing in 2011.

In addition to their formal education, Laura Lachell has also obtained a certification titled "Speaking Confidently and Effectively" from LinkedIn in May 2021. The institution that provided this certification was LinkedIn itself.