Bianca Batista

Bianca Batista has been working since 2015, starting as an Auxiliar de Produção at Criaturas A Mil. In 2018, they joined Zenith Convergente Comunicações LTDA as an Assistente Backoffice, responsible for post-sales processes such as audits, customer feedback, sales information, customer support, and email composition. In 2022, they began working at Plugify as an Analista de Customer Success Junior and a Customer Success Ops.

Bianca Batista is currently studying for their Bacharelado in Psychology at Universidade Cruzeiro do Sul, which they began in 2021 and is expected to complete in 2025. Prior to this, they obtained a Técnologo in Human Resources Management from Faculdade Carlos Drummond de Andrade in 2017. Additionally, they have obtained four certifications: Inteligência Emocional from Escola Conquer in 2022, TECH RECRUITER from Feel Tech RH in 2021, Assistente Administrativo com Telemarketing e Informatica from Senai São Paulo in 2013, and Comunicação e Oratória from Escola Conquer.