Alan Merenbloom

Alan Merenbloom has over 25 years of experience in various leadership roles. Alan is currently the Director of Customer Success at Plume Design, Inc., where they oversee AI-driven SaaS services for communication service providers. In their previous role as the Director of Customer Success at IBM, they managed a portfolio of clients and led a team in providing SaaS, cloud computing, managed hosting, and consulting services. Before that, they worked at AT&T as an Associate Director of Customer Success, where they managed cloud computing and hosting activities for ERP, eCommerce, and Business Process Outsourcing clients. Alan also has experience as a Customer Success Manager at USinternetworking and as the Director of Information Technology at OpSec Security. Alan started their career as an Adjunct Faculty in Computer Science at Towson University. Alan Merenbloom's work experience showcases their expertise in customer success, team leadership, strategic oversight, and technology management.

Alan Merenbloom has a Master of Science degree in Information and Telecommunications Systems from The Johns Hopkins University. Alan also holds a Bachelor's degree in History and Political Science from Muhlenberg College.