KG Forwell is a passionate services operations expert with over 15 years of experience in driving profitability, scalability, and operational excellence. Currently serving as Vice President of Professional Services at Plume Design, Inc, they have a history of transforming teams and processes at various companies, including Cisco Systems and Sandvine. KG holds a BA in Environmental Studies/Geography from the University of Waterloo and a minor in Business Administration from Wilfrid Laurier University. Their approach emphasizes collaboration, data-driven decision-making, and continuous improvement to achieve strategic goals.
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