Fredy Pascal is a dedicated professional with experience in healthcare operations and customer service. Currently serving as a Healthcare Operations Associate at Plum since May 2023, Fredy manages a substantial volume of telehealth appointments, ensuring seamless operations. Previous experience includes a role as a Customer Success Associate at Codeyoung, focusing on internal class operations and customer support, as well as serving as a Fab Partner at Fabcafe Foods Private Limited, where Fredy enhanced guest experiences and addressed complaints effectively. Additional roles include working as a Sales Cashier for Qatar Star Services during the FIFA Arab Cup 2021, a Supervisor at Ammas Pastries, and an intern at ITC Hotels, gaining exposure across various departments in hospitality. Fredy holds a B.Sc. in Hospitality from Sri Krishna College of Technology, completed in 2021, and has a strong foundational education from St. Joseph's Boys Higher Secondary School in Coonoor.
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