Alissa Gitlen is an accomplished Enterprise Customer Success Manager at Pluralsight since 2021, recognized with the 2022 Customer Success Achiever award for exceptional performance. Previously, Alissa held the position of Senior Customer Success Manager at Keap from 2018 to 2021, consistently ranking among the top performers while driving business outcomes for mid-market clients. Alissa's expertise includes building client relationships, conducting data-driven business reviews, and implementing effective strategies for customer retention. Prior experience includes roles at WebPT, PCA SKIN, and Crescendo Bioscience, each focused on product management and marketing initiatives that achieved significant revenue growth and enhanced client engagement. Alissa holds a Bachelor of Business Administration with a focus on Marketing and Economics from the University of Massachusetts Amherst and has furthered education at the University of Wollongong.
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