David Gustafson is an empathetic customer experience leader with a strong engineering background. They served as Vice President of Support at Sezzle, where they significantly expanded the support team and improved customer service metrics. Currently, as Vice President of Global Support at Pluralsight, David leads an organization focused on delivering exceptional service experiences while fostering a human-centered support culture. They have also held leadership roles at Branch and RichRelevance, leveraging their expertise in operational development and customer support strategies. David earned a Bachelor of Science in Mechanical Engineering from Iowa State University, with an emphasis in Physics and Alternative Energy.
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