John G. is a Senior Information Technology Support Engineer at Pluralsight, with extensive experience in IT support roles. Since March 2019, John G. has been involved in projects to enhance automation and security while managing an average of 70 support tickets weekly, addressing various hardware and software issues. Previous experience includes positions as an Information Technology Support Engineer at Astreya, where John G. ensured the functionality of office equipment, and as an IT Support Engineer Intern at World Rugby, providing support and documentation for various IT issues. Educational qualifications include a Bachelor's Degree in Computing in Systems and Networking from the Institute of Technology, Sligo, completed in 2017.
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