Logan Watts is a seasoned professional in customer success, currently serving as a Senior Strategic Customer Success Manager at Pluralsight since July 2022, where management of seven Fortune 100 accounts generating $10MM ARR has resulted in a 95% gross retention rate. Prior to this role, Logan held the position of Senior Customer Success Manager at Flexential from October 2019 to July 2022, managing 50 enterprise accounts in the Southeast region, achieving a notable 110% net retention rate and 96% gross retention rate. Logan began the career as a Sales Engineer II at KEYENCE CORPORATION and holds a Bachelor's degree in Communication with a focus on Broadcast Sales from Western Carolina University, completed in May 2018.
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