Michaela Collins currently serves as a Sr. Technical Support Manager at Appfire since February 2025 and has been with Pluralsight since May 2019, holding various roles including Lead Technical Support Engineer, Senior Technical Support Manager, and Implementation Consultant. Prior experience includes serving as Director of Solution Engineering at GitPrime, and Developer Integrations Analyst at Vantiv, where responsibilities encompassed managing integrations and ensuring customer satisfaction. Previous positions include IT Support Specialist II at Mercury Payment Systems and Librarian at Anchorage School District, with an early role as a Sales Associate at MegaMeeting.com. Michaela Collins holds a Bachelor’s Degree in Art History and Biological Anthropology from Colorado College and is currently pursuing a Master’s Degree in MLIS at the University of Washington.
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