Ryan Roch is a seasoned Customer Success Leader with extensive experience in managing client relationships and driving customer satisfaction. They held roles as a Customer Success Manager and Senior Customer Success Manager at TrustRadius from 2017 to 2020 and worked as a Customer Success Executive at Cisco from 2020 to 2022. Ryan further excelled as a Senior Enterprise Customer Success Manager at Pendo.io from 2022 to 2023, before transitioning to a position as Senior Strategic Customer Success Manager at Pluralsight in 2024. Prior roles include positions at Invenio Solutions Inc., Clearhead, and Bigcommerce, where they developed and executed strategies for customer acquisition and partner management.
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