Ana Lavara

Ana Lavara has over 20 years of experience in the insurance sector, holding significant roles at Plus Ultra Seguros and previous companies. Since January 2014, Ana serves as Responsable de Soporte Comercial a Banca Seguros, Internet y Grandes Brokers, focusing on enhancing commercial management and post-sale processes. Prior to this role, Ana was Directora de Procesos y Desarrollo Comercial, optimizing processes across various distribution and post-sale channels. Ana's earlier experience includes Directora de Operaciones at clickseguros, where management of sales and claims teams was key, and overseeing the Contact Center at Genesis Seguros Generales, which involved large team management and productivity optimization. Ana holds a Law Degree from Universidad Autónoma de Madrid and completed a Program in Innovation Methodologies at ISDI in 2020.