Yana Gladkov is an experienced professional in the field of quality assurance and customer support, currently serving as a Senior Quality Assurance Tester at Plus500® since May 2015, after previously working as a Customer Support Representative at Plus500 from September 2014 to May 2015. Prior experience includes a role as a Shift Manager at UPS Supply Chain Solutions from March 2011 to October 2012. Yana holds a Master's degree in Statistics obtained from the University of Haifa between 2015 and 2017, as well as a Bachelor's degree in Statistics earned from the same university from 2012 to 2015.
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