David J. Baker

David J. Baker currently serves as a Customer Assist Team Analyst at Plusnet since February 2023 and has been with Plusnet Business as a Business Technical Support Analyst since September 2014, focusing on technical support and fault analysis. Additionally, David has experience as an ESL Tutor for Chinese students through BOXFiSH Education since July 2016 and freelance IT Technician with shiregeek.IT since February 2016. Previous roles include Technical Support Analyst at Plusnet from April 2012 to September 2014, Customer Service Representative at Anglian Water for a short term, Data Capture Technician at DCC Outsourcing Solutions, Trainee Computer Support Technician at The University of Sheffield, Business Repair Advisor at BT, and Customer Advisor at Argos. Educational background includes an NVQ Level 2 in Information Technology from Intec Business Colleges and foundational education at Lincoln Christ's Hospital School. David is also recognized as a Senior Representative of the Proud to Be Plusnet Team.