Joanna Carman

Joanna Carman is an accomplished professional with extensive experience in telecommunications and finance. Currently serving as the Director of Home & TV Propositions for BT Group, Joanna oversees broadband and TV propositions while managing pricing and profit & loss responsibilities, including full accountability for Plusnet, which supports over 1.2 million broadband customers. Prior roles include Director of Plusnet, Transformation and Digital CX Director at BT, and VP Commercial at The Signal Group. Joanna's background also encompasses significant leadership positions at Vodafone, Coutts, and the Royal Bank of Scotland Business, demonstrating a strong track record in operational strategy, commercial growth, and project management. Educational qualifications include a BSc Hons in Economics and Economic History from The London School of Economics and Political Science, a Master of Arts in Law from the London College of Law, and an ACA in Financial Markets and Products from Singapore Management University.