Hellen Batista is a seasoned Costumer Relationship Analyst with over nine years of experience in customer success, project management, and consulting. Previously, Hellen held various positions at Zurich Insurance Company, including CRM Assistant and Project and CRM Analyst, focusing on client onboarding and relationship management. Currently, Hellen serves as a Senior CRM Project and Performance Analyst at Plusoft, where they lead cross-functional teams and enhance customer experience through data-driven strategies. Hellen is pursuing a Bachelor's degree in Marketing at Faculdade Católica Paulista and is also furthering their skills in Digital Media and Copywriting through Udemy.
Location
São Paulo, Brazil
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