Ricardo Matheus is an accomplished professional with over 18 years of experience in operational leadership and customer experience. They have held significant roles such as Diretor de Clientes at Atento Brasil and Diretor de Operações e Negócios at Neobpo, demonstrating expertise in strategic project implementation and team leadership. Currently, Ricardo serves as the Head of Digital Implementation Projects at Plusoft while pursuing multiple degrees, including an Executive MBA and specializations in Six Sigma. Their career reflects a commitment to enhancing customer satisfaction and optimizing processes through innovative solutions.
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