PMRG Solution – AI-Driven OSS/BSS for Modern Mobile Operators
PMRG Solution delivers a complete, cloud-native OSS/BSS platform designed specifically for mobile operators and digital brands. 
Built from the ground up on modern technology, it has zero legacy baggage and is ready for 5G, VoLTE, and eSIM from day one.

Today it is optimised for B2C MVNOs and MNOs, with the flexibility to extend into B2B, wholesale, and IoT use cases as your business grows.
With embedded AI/ML across pricing, operations, and customer engagement, PMRG Solution helps operators move from reactive firefighting to data-driven, proactive decisioning.
Key capabilities (with AI at the core)
AI-driven pricing & discount engine
Completely flexible pricing: design any tariff, bundle, or discount structure.
AI models recommend optimal price points, discounts, and go-to-market offers per segment based on usage, ARPU and churn risk.
Launch new price plans and campaigns in hours, not weeks.
Fully automated invoicing, payments & dunning
End-to-end billing automation for prepaid, postpaid, hybrid and converged offers.
AI-based payment risk scoring and smart dunning strategies (right channel, right timing, right tone) to improve collection rates and reduce bad debt.
Radically lower OPEX through intelligent automation
AI monitors process KPIs and automatically flags anomalies (e.g., spike in failed activations, unusual usage patterns, provisioning delays).
Automated workflows for routine ops tasks: SIM/eSIM lifecycle, plan change, add/remove VAS, suspension, reactivation, etc.
Native, AI-augmented CRM – no separate sales tool needed
Built-in CRM with a 360° customer and subscription view.
Embedded AI assistants support agents with next-best-action, recommended offers, and real-time knowledge suggestions.
Self-care and chatbot journeys can reuse the same AI intelligence for fully digital support.
Supports mobile, fixed line, internet, TV and fibre – including

PMRG Solution

Debaabrata Ghosh

This department focuses on designing, building, and maintaining software applications and systems.

Software Development

This department focuses on creating and maintaining web applications and technologies.

Web Development

This department focuses on extracting insights and knowledge from structured and unstructured data using statistical analysis and machine learning techniques.

PMRG Solution

Org chart

Teams

Software Development

Web Development

Data Science

Offices

PMRG Solution

Org chart

Teams

Software Development

Web Development

Data Science

Offices

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