Ilyes Hammami

Ilyes Hammami is currently the Lead Quality Manager and Incident/Problem Manager at PMU, specializing in ITIL processes. They have held various roles in incident and problem management across prestigious companies, including an Incident & Problem Manager position at MANGOPAY.com and an ITIL Process Manager role at TF1. Previously, Ilyes worked as a consultant in incident and change management and served as a Service Delivery Manager at BNP Paribas. With extensive experience in the field, Ilyes has demonstrated a strong proficiency in managing ITIL processes throughout their career.