PNM serves about 498,700 electricity customers statewide and also sells electricity on the wholesale market.

The company, New Mexico's largest electricity provider, is based in Albuquerque.

PNM was founded in 1917 as the Albuquerque Gas and Electric Co. and has undergone several transformations, including name changes, in its history. It sold its natural gas utility to New Mexico Gas Company in 2009.

The PNM Resources Foundation, a non-profit, tax-exempt corporation, has established generous contributions to non-profit organizations and educators in New Mexico.

PNM is one of two subsidiaries of PNM Resources, an investor-owned energy holding company also based in Albuquerque.

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Public Service Company of New Mexico (PNM)

Public Service Company of New Mexico (PNM)'s headquarters in Albuquerque, NM, United States

This department is responsible for managing and overseeing the operational functions of systems within the organization.

System Operations

The Engineering and Technical Roles team at PNM is responsible for ensuring the reliability and efficiency of the electricity supply across the state. This team manages the design, planning, and maintenance of transmission and distribution systems, oversees power production processes, and implements innovative energy efficiency programs. With a focus on technical excellence, they play a crucial role in optimizing energy production and supporting the sustainable growth of New Mexico's power infrastructure.

Engineering and Technical Roles

The Project Management Team at Public Service Company of New Mexico (PNM) is responsible for overseeing and coordinating a wide range of initiatives related to electricity generation, transmission, and regulatory compliance. This team ensures that projects are delivered on time and within budget while meeting the company's strategic goals, including energy efficiency and transportation electrification. They collaborate across various departments to manage resources effectively and adhere to industry standards and regulations, contributing to PNM's mission of providing reliable electrical service to its customers.

Project Management Team

The Customer Engagement and Marketing team at PNM is responsible for enhancing customer satisfaction and loyalty by developing targeted marketing strategies, managing corporate communications, and fostering relationships with key stakeholders. This team focuses on understanding customer needs, promoting energy solutions, and ensuring effective engagement with diverse communities, including tribal governments. By leveraging data and strategic insights, the team aims to drive brand awareness and improve overall service delivery to the nearly 500,000 electricity customers statewide.

Customer Engagement and Marketing

The Analytics and Data Management team at PNM is responsible for leveraging data insights to enhance operational efficiency and customer service. This team conducts detailed analyses related to pricing, compliance, and customer segments, enabling strategic decision-making and optimizing business processes. By managing and analyzing data, they help ensure PNM delivers reliable electricity service while supporting its commitment to community engagement and resource management.

Analytics and Data Management

The Power Generation and Operations team at PNM is responsible for the efficient and reliable generation of electricity across the state. This team oversees the operation and management of power generation facilities, ensuring compliance with safety and environmental regulations, while also optimizing production processes. They collaborate with various stakeholders to plan and implement strategies that enhance operational performance and support PNM's commitment to providing reliable energy to its customers.

Power Generation and Operations

The Marketing and Communications team at PNM is responsible for promoting the company's brand and services, engaging with customers and the community, and managing public relations. This team focuses on effective communication strategies, energy efficiency initiatives, and collaborative efforts with local governments to enhance community outreach and support sustainable practices. They also oversee wholesale power marketing efforts to optimize sales in the electricity market.

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Other teams

Engineering and Technical Roles

Project Management Team

Customer Engagement and Marketing

Analytics and Data Management

Power Generation and Operations

Marketing and Communications