Jasmin P. is a dedicated customer service professional with extensive experience in multi-channel support and customer success, currently serving as a Senior Customer Service Representative at Plenty of Fish since March 2020. With a proven track record of maintaining high customer satisfaction ratings and effectively managing escalated support tickets, Jasmin previously held roles at Lush Fresh Handmade Cosmetics and A Bread Affair, demonstrating strong problem-solving skills and a commitment to customer satisfaction. Academic credentials include a Bachelor of Arts in Anthropology and a minor in Political Science, along with a certificate in Non-Profit Studies from Kwantlen Polytechnic University. Additionally, Jasmin has engaged in various community service roles, including event planning and facilitation for Richmond Multicultural Community Services and the UNAC’s networking events.
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