Point is the first FinTech platform where homeowners can sell equity in their homes, giving investors access to a new asset class – owner-occupied residential real estate. Historically, the only way a homeowner could unlock the wealth in their home was to take on further debt. Now with an equity investment from Point, they can de-leverage and diversify their wealth so they can invest in their small businesses, make home repairs, pay off debt, or go back to school. Point is the first consumer finance product that is truly aligned with the customer.

Real Estate

Point

Point's headquarters in Palo Alto, CA, United States

This department manages and oversees all aspects of servicing operations and customer support.

Servicing Department

The Product Development Team at Point is responsible for designing, building, and refining the innovative financial products that enable homeowners to sell equity in their homes. This multidisciplinary team collaborates across software engineering, product management, and design to create user-friendly solutions that align with customer needs, ensuring seamless integration of technology and finance. Through continuous testing and iterations, the team aims to enhance the overall user experience and drive the company's mission of unlocking wealth for homeowners.

Product Development Team

This department focuses on managing client relationships and ensuring customer satisfaction through effective communication and service delivery.

Account Management

The Marketing and Analytics Team at Point is responsible for driving brand awareness and engagement through strategic marketing initiatives while utilizing data analytics to inform decision-making. They analyze market trends and customer behavior to optimize marketing campaigns, develop compelling content, and enhance user experience. By leveraging insights from their analytics efforts, the team ensures that Point’s messaging resonates with homeowners and investors, ultimately fostering growth and aligning the company's offerings with customer needs.

Marketing and Analytics Team

The Customer Operations Team at Point is dedicated to ensuring exceptional service and support for homeowners engaging with the equity investment platform. This team manages customer accounts, addresses inquiries, and facilitates seamless communication between homeowners and Point’s services. By optimizing customer experience and operational processes, they play a crucial role in helping clients successfully navigate their financial options while maximizing satisfaction and trust in the platform.

Customer Operations Team

The Leadership Team at Point is responsible for crafting and executing the company’s strategic vision, driving innovation in the FinTech space, and ensuring alignment with the mission to empower homeowners. Composed of the CEO and CBO co-founders, the team focuses on building partnerships, overseeing operations, and fostering a company culture that prioritizes customer-centric solutions in residential real estate investment.

Leadership Team

The Legal and Compliance Team at Point is responsible for ensuring that the company's operations adhere to applicable laws and regulations while managing legal risks. They provide guidance on commercial agreements, oversee compliance programs, and implement policies to safeguard both the company and its customers. By doing so, they support Point's mission to provide innovative equity solutions while maintaining integrity and trust in the financial services sector.

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Other teams

Product Development Team

Account Management

Marketing and Analytics Team

Customer Operations Team

Leadership Team

Legal and Compliance Team