Amanda Sullivan

Amanda Sullivan is a seasoned professional with extensive experience in implementation and training across the healthcare technology sector. Currently serving as a Senior Implementation Specialist at PointClickCare since May 2018, Amanda specializes in client training, documentation completion, and supporting pharmacy services. Previously, as a Technical Training Consultant at McKesson Provider Technologies and Change Healthcare, Amanda focused on achieving customer satisfaction through structured training and surveys. Amanda's background also includes roles as a Systems Training Specialist at Massachusetts General Hospital and a Business Process Analyst at CaseNET, Inc., where responsibilities ranged from healthcare staff training to process documentation. Earlier career experience includes positions as a Corporate Writer and Trainer at OnProcess Technology and Training Specialist at Putnam Investments, emphasizing employee training and development. Amanda holds a B.A. in Interdisciplinary Studies with concentrations in Early Childhood Education and English from Framingham State University.