Anna Misciagna is a Global Alliance Manager specializing in Experience Transformation at Genesys since December 2021. Anna's career includes experience as an intern at SUNY Potsdam, where collaboration with police officers aided a student community of 4,500. Following this, Anna worked at the State University of New York College at Potsdam as a Dispatcher and Assistant Clerk, ensuring effective communication among emergency personnel. Anna transitioned to Pointillist in 2019, focusing on strategic alliances and partnerships to enhance customer experience through analytics. Education includes two Master's degrees in International Business and International Marketing from Hult International Business School, along with a Bachelor of Arts in Criminal Justice and Sociology from the State University of New York College at Potsdam.
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