Josh Zamora is an experienced Customer Success leader with over 10 years of expertise in customer engagement, team-building, and relationship management. They are currently the Director of Global Customer Success at Hostaway and the Director of Customer Success at Point Predictive, while also building a stealth startup that aims to enhance trust and connections through technology. Previously, Josh held various leadership roles at companies like ServiceNow, Alteryx, and Ensighten, where they successfully managed customer success teams and implemented best practices to drive customer value and retention. Josh earned an MBA focused on Technology Management from the University of Phoenix and a BA in Psychology from California State University-San Marcos.
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