Susan Griffiths

Vice President, Business Operations at Points

Susan Griffiths has a diverse range of work experience in various leadership roles. Susan worked as a Vice President at Points, where they led a large team and oversaw the delivery of projects to global loyalty programs. Susan also served as a Director at Total e Integrated, where they directed professional services. In addition, Susan worked as a Senior Business Process and Project Manager at Tangent Company LLC, leading projects in embedded control systems and enterprise content management. Susan has also held positions as the Chief Operating Officer and VP of Client Solutions at Keyora Inc, where they developed service delivery models and facilitated customer solutions. Susan's expertise extends to consulting, as they served as a Principal Consultant at Synergetics, providing data mining models and balanced scorecards. Susan also held leadership roles in information systems management at OSACH and the Safety in Mines Research Advisory Council. Susan began their career as a teacher, specializing in English, at Glenvista High School and Forest High School.

Susan Griffiths has a diverse education history. In 1987, they enrolled at the University of the Witwatersrand, where they studied English and obtained a Bachelor of Arts degree with a Higher Diploma in Education in 1991. In 2006, Susan attended the Schulich School of Business at York University and completed a Six Sigma program in Business Process Management. Additionally, in 2014, they pursued a Certificate in Occupational Health and Safety at Ryerson University, specializing in Occupational Safety and Health Technology/Technician. Susan's additional certification includes the PMP from the Project Management Institute.

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