Suzanne Fu

Suzanne Fu is a seasoned professional with extensive experience in customer success and partnership management across various technology and service industries. Currently serving as Manager of Partnerships at Points, a Plusgrade company since January 2023, Suzanne previously held senior roles at BuildOps and Assent Compliance Inc., focusing on customer success management. With a strong background in optimizing customer journey processes, collaborating with leadership on key metrics, and driving operational excellence, Suzanne has consistently enhanced customer relationships and contributed to ARR growth. Educational qualifications include a Bachelor of Applied Business in Hospitality Administration/Management from George Brown College.