Points is a trusted partner to the world's leading loyalty programs. With over 20 years of expertise, they build, power, and grow new ways for members to get and use their favorite loyalty currency.

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Points

This department oversees the strategic direction and operational management of Points Labs.

Points Management

This department focuses on the design, development, and maintenance of software applications and systems.

Software Engineering

The Marketing and Partner Relations team at Points is responsible for cultivating and managing strategic partnerships that enhance the company’s loyalty offerings. This team focuses on developing marketing strategies, executing partner marketing campaigns, and strengthening relationships with key partners to drive growth and maximize value for loyalty program members. Through collaboration and innovative outreach, they ensure that Points remains a leader in the loyalty space.

Marketing and Partner Relations

The Product Management and Development team at Points is responsible for designing and enhancing loyalty program solutions that meet the needs of members and partners. They collaborate cross-functionally to develop strategies, manage product lifecycles, and drive the commercialization of innovative features and promotions, ensuring a seamless and rewarding experience for users while aligning with business objectives.

Product Management and Development

The Data Engineering and Analysis team at Points focuses on transforming and managing data to support risk assessment and payment analytics for loyalty programs. They leverage advanced data engineering techniques, data science methodologies, and analytical insights to drive strategic decision-making, enhance operational efficiencies, and ensure the integrity and security of transactions. This team collaborates closely to provide actionable intelligence that helps shape the future of loyalty currency usage.

Data Engineering and Analysis

The Customer Support and Technical Assistance team at Points is dedicated to delivering exceptional service to users of loyalty programs. They handle inquiries related to account issues, technical troubleshooting, and chargebacks, ensuring a seamless experience for members. Additionally, the team plays a vital role in maintaining system functionality and enhancing service efficiency through collaboration with IT and development teams.

Customer Support and Technical Assistance

This department focuses on managing and developing strategic relationships with partners to drive business growth.

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Other teams

Software Engineering

Marketing and Partner Relations

Product Management and Development

Data Engineering and Analysis

Customer Support and Technical Assistance

Partnerships Management