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Roxanne Bentrup

Community Support Specialist at Polarsteps

Roxanne Bentrup has extensive work experience in various industries. Roxanne currently works as a Community Support Specialist at Polarsteps. Prior to this, they served as an Operational Specialist at GlobalPETS and PETS International magazine for one year.

Roxanne also worked as a Development Manager at Warnborough Foundation, where they built a foundation for processes, donations, and criteria for recipients. Roxanne developed operational background support, including employee contracts and handbooks, and ensured effective marketing and social media plans.

Before that, Roxanne had a long tenure at Laureate Online Education. Roxanne held multiple roles, including Bedrijfshulpverlening (BHV) Member, Academic Operations Specialist, Works Council Member, and Academic Advisor/Student Support Manager. In these positions, they contributed to emergency response, coordinated logistics, managed data and databases, provided academic support, and addressed system issues.

Additionally, Roxanne worked at Sykes as a Customer Service Representative, where they assisted customers challenging laws on Consumer Rights and delivered training to new colleagues. Roxanne also has experience as a Children Service Worker II at the State of Missouri, where they provided protective services to abused and neglected children. In this role, they coordinated services, ensured legal compliance, and collaborated with court officials and community groups.

Roxanne started their career as a Youth Counselor at Tarkio Academy.

Roxanne Bentrup has a diverse education history. Roxanne obtained a PGA degree in Coaching & Talent Management from the University of Liverpool in 2018-2019. Prior to that, they completed a Master of Arts (M.A.) degree in Rehabilitation Counselor at Maryville University of Saint Louis from 2004-2006. Roxanne also holds a Bachelor of Science (B.S.) degree in Criminal Justice from Southern Illinois University Edwardsville, which they earned in 2003-2004. Additionally, they obtained a Bachelor of Arts (B.A.) degree in Psychology/Sociology from Northwest Missouri State University from 1999-2003.

In terms of certifications, Roxanne has acquired an AgilePM Foundations Certificate from APMG International in September 2019, as well as an AgilePM Practitioner Certificate from the same institution during the same month and year.

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Timeline

  • Community Support Specialist

    April, 2023 - present