Mike M.

Mike M. serves as the IT Manager at Pollard Windows Inc. since 2024, following a tenure as Senior Information Technology Engineer at Thentia Cloud (2022-2024) and Senior System Administrator at The Effort Trust Company (2020-2022). Previous roles include Systems and Network Administrator at Good Shepherd Hamilton (2018-2020), Information Systems Specialist at GT French (2016-2018), and Infrastructure Support at McMaster University (2015-2016). Mike M. has extensive experience in network administration, desktop management, software support, and user training, with a strong focus on troubleshooting and problem-solving across diverse environments. Additional experience includes a role as IT Help Desk Agent at Tim Hortons (2010-2015) and an IT Specialist-Help Desk Co-op position at Goodrich Corporation. Education was obtained at Mohawk College.