Jarrett Cato is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at PolyAI since April 2025. Prior experience includes roles as Senior Engagement Manager and Senior Customer Success Manager at Replicant, where responsibilities involved automating customer service interactions for enterprise clients. At Bizzabo, Cato held the position of Senior Enterprise Customer Success Manager, managing accounts with major companies such as IBM and Salesforce. Cato's earlier career includes strategic roles in digital marketing and media supervision with firms like Elateral and DJMLC. An alumnus of Dartmouth College with a degree in Asian and Middle Eastern Studies, Cato's educational background is further enhanced by study at Beijing Normal University focusing on Chinese Language and Culture.
This person is not in any teams
This person is not in any offices