Melissa Dedic is a professional specializing in D.I. operations and procurement at Polygon, where they currently serve in the Customer Service & Operations role. Previously, they were a Customer Service Coordinator at Althea from 2018 to 2022, leading the European Customer Service team and ensuring optimal technical support for healthcare facilities across Italy and Europe. Melissa holds a Laurea breve in Mediazione Linguistica e Culturale, awarded with highest honors, as well as a Diploma in Business Correspondence in Foreign Languages. They have also studied Chinese at 辽宁师范大学 and French at Ecole l'étoile in Paris.
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