John Simpson has extensive experience in IT support and desktop services, beginning as a Desktop Support Technician at A. H. Belo from 2001 to 2006, where responsibilities included providing executive support to top-tier management. Over the years, John progressed through various roles, including Desktop Support Manager at Zale, System Technician Manager at Xerox, and multiple positions focused on client support and desktop services at companies like Chesapeake Energy, GDH Consulting, Access Midstream, and Williams. Currently, John serves as a Support Specialist at Pomeroy, where key functions involve desktop imaging and break/fix support. Throughout the career, John has demonstrated a commitment to maintaining high levels of customer service and technical support across diverse IT environments.
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