David Pinto is a seasoned professional with extensive experience in customer support and account management. Currently serving as Senior Manager of Customer Support Specialists at Pontera since August 2025, Pinto previously held various managerial roles at Justworks from July 2017 to August 2025, including Manager of Customer Success and Interim Senior Manager, where significant contributions were made to the restructuring of the department. Pinto’s experience includes building and leading teams, managing client relationships for both small and medium-sized businesses, and providing expertise on complex HR matters. Additionally, Pinto worked at Healthplex, Inc. from January 2013 to July 2017, initially as an Account Associate and later as a Quality Management Associate, focusing on client satisfaction and compliance issues. Pinto holds an MBA in Marketing from Southern New Hampshire University and a Bachelor of Science in Urban Studies/Affairs from the University at Albany.
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