Jacob Donowitz currently serves as an Associate Customer Support Specialist at Pontera, demonstrating exceptional performance with a 100% customer satisfaction rating over seven consecutive weeks. Previous experience includes roles as a Tech Operations Analyst and Data Entry Specialist at KindraConnect, where Jacob conducted research to enhance event engagement and effectively managed substantial data input. Jacob's background also features a Marketing and Community Engagement Internship, focusing on brand strategies and community programs, a Leadership and Development Internship at RippleMatch, and various coaching and mentoring positions in youth sports. Jacob holds a Bachelor of Business Administration in Marketing from American University and participated in a study abroad program at John Cabot University.
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