Michaela Mocadlo is currently a Technical Account Manager at Pontera, where they leverage their expertise in technical support to enhance customer satisfaction. Previously, Michaela held various roles at PitchBook Data, including Customer Support Specialist and Senior Technical Support Specialist. They began their professional journey as an Information Security Intern at Iron Mountain and gained experience as a Camp Counselor at Eisenhower Park, fostering a safe and engaging environment for children. Michaela earned a Bachelor's degree in Cyber/Computer Forensics and Counterterrorism from Penn State University and continues their education at Penn State College of Information Sciences and Technology.
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