Johna D. is a customer success professional with over 12 years of experience specializing in customer onboarding, technical implementations, and project management. They previously served as a Strategic Client Executive at Headspace Health and held roles such as Customer Success Manager at Strata Health U.S. and Care Management Consultant at UnitedHealth Group. Johna is known for building strong customer relationships that drive adoption, retention, and revenue growth. They hold a Bachelor's degree in Social Work from Arizona State University, where they graduated with a 4.0 GPA. Currently, Johna works as an Onboarding Consultant III at Toast.
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