Brian Farren possesses extensive experience in customer service and technical support across various industries. Currently employed at Poppulo as a Customer Success Manager and Technical Support Specialist since February 2019, Brian excels in diagnosing and resolving technical issues for an Internal Communications platform. Prior experience includes a significant tenure at Blizzard Entertainment as a Customer Service Representative, supporting multiple game franchises, along with roles at Voxpro and Amazon focused on customer care and technical support. Earlier career experience includes management at Ticketron, where Brian was responsible for overseeing a team and handling financial duties. Brian holds a Bachelor of Arts degree in English with Computer Science from University College Cork and a Professional Certificate in Data Protection with Distinction from IOB.
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