Ciara Sweeney

Customer Operations Manager

Ciara Sweeney possesses over 5 years of experience in technical troubleshooting and support, currently serving as a Quality Assurance and Onboarding Specialist at Poppulo since January 2019, following roles as a Tier Two Technical and Training Specialist and Technical Support Specialist. Previously, Ciara held positions at Apple from November 2012 to January 2019, including Senior Technical Support and Project Event Coordinator, with a strong focus on troubleshooting and complex technical issue resolution. Ciara began a professional career at O2 Ireland as a Senior Sales Consultant and Staff Trainer, excelling in revenue growth and account expansion. Additional experience includes sales roles at Ann Summers and Carphone Warehouse, and an internship at Leitrim County Council, gaining skills in administration and effective communication. Ciara holds a degree in Government and Public Policy from University College Cork and a Bachelor of Science in Psychology from Queen's University Belfast.

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