Marlies de Groot

Marlies de Groot is an experienced professional in Experience Management and Customer Experience (CX) with a strong belief in creating meaningful connections between organizations, employees, and customers. They have held various roles, including Marketing Advisor and CX Lead at Portbase, where they focused on developing integrated experiences across multiple areas of the organization. Marlies has a diverse educational background, having studied International Business & Languages and Customer Experience Management, among other disciplines. They are driven to enhance service quality and customer enthusiasm while maintaining a balance between professional growth and family life.