Stephen H.

Stephen H. is an experienced Customer Success leader with a strong background in marketing and sales, accumulating over a decade of expertise. They served as a Senior Customer Success Manager at Shopify from 2021 to 2023, managing a half-billion-dollar portfolio and achieving top performance ratings. Previously, at Xplor Technologies, they managed a significant book of business and pioneered the Customer Success function, contributing to client retention and satisfaction. They hold a Bachelor of Science in Business, Marketing from Miami University and have also held various sales and marketing roles throughout their career. Currently, Stephen is a Senior Account Manager at Portless.