Leonardo Scialla is a Supervisor de Operações at Porto Seguro, with over 11 years of experience in the insurance sector focusing on performance management, continuous improvement, and customer experience. They lead high-performance teams, drive operational enhancements, and ensure exceptional customer experiences. Leonardo's educational background includes degrees in Information Systems from Faculdade Impacta Tecnologia and Graphic Design from Universidade Cruzeiro do Sul. Currently, they serve as a Senior Relationship Analyst at Porto, building on their previous roles in operations supervision and support.
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