Kara Bates

Kara Bates has a diverse range of work experience in the aviation industry. Kara most recently worked at Portside as the Director of Customer Success starting in July 2023. Prior to that, from October 2021 to July 2023, they were the Director of Operator Success at Wheels Up.

Before these roles, Kara was the Director of Operator Success at Avianis from February 2015 to October 2021. In this position, they were responsible for managing a team of Customer Success Specialists and providing customer service support to small and large flight operations. Kara also had a deep understanding of FAR Part 91 and 135 operational procedures.

Prior to Avianis, Kara worked as a Charter Manager at Chicago Jet Group from May 2010 to November 2014. Kara was responsible for organizing and overseeing all aspects of company aircraft operations, such as quoting, planning, and coordinating. Kara also fostered relationships with charter clientele.

Before that, Kara was a Charter Coordinator at Camden Aviation from February 2008 to November 2009. In this role, they answered phone calls, quoted charter trips, and scheduled and coordinated domestic and international itineraries. Kara also developed relationships with other charter operators and vendors.

Kara's earliest work experience was as a Charter Coordinator at T-Bird Aviation from July 2005 to February 2008.

Throughout their career, Kara has gained extensive knowledge and experience in customer success, operator success, charter management, and coordination in the aviation industry.

Kara Bates completed their education history with a range of qualifications. Kara obtained a Master of Arts in Teaching with Certification from Aurora University for Education between the years 2009 and 2011. Prior to that, they attended the World Airline Dispatch School in 2005 and earned an FAA Dispatcher License in Aviation. Kara also pursued a Bachelor of Science degree in Geography from Northern Illinois University from 2003 to 2005. Kara'sfoundational education took place at St. Charles High School, although specific details such as degree and field of study are not provided.