Portus Supported Housing brings together Bespoke Supportive Tenancies (BeST) and Westmoreland Supported Housing, two organisations with shared values and a common goal – to provide safe, stable homes where people can live confidently and independently. 

The name Portus – meaning harbour – reflects our purpose: creating places of safety, stability and belonging. We believe everyone deserves more than just a roof over their head – they deserve a home where they feel understood, supported and secure.

Supported housing provides homes for people who need some help to live independently – whether due to learning disabilities, mental health needs or other complex challenges. It combines safe, good-quality housing with personalised support from specialist partners, helping people build confidence, develop skills and live with dignity in their communities.

As one of the UK’s largest purely lease-based providers, Portus Supported Housing manages 2,340 homes across England and Wales. Our focus is simple – to provide Safe Spaces for Independent Living and deliver services that help people live well, with confidence and independence.

Portus Supported Housing

Steve Fensom

This department oversees financial operations and property management functions.

Finance and Property

This department manages housing benefits and oversees regional housing operations.

Housing Services

This department focuses on enhancing customer interactions and communication strategies to improve overall satisfaction and loyalty.

Customer Engagement

This department provides strategic direction and oversight to the organization.

Executive Leadership

This department oversees financial strategy and governance to ensure optimal financial performance and organizational stability.

Finance Leadership

This department manages housing-related operations and oversees the administration of housing services.

Portus Supported Housing

Org chart

Teams

Finance and Property

Housing Services

Customer Engagement

Executive Leadership

Finance Leadership

Housing Administration

Offices

Portus Supported Housing

Org chart

Teams

Finance and Property

Housing Services

Customer Engagement

Executive Leadership

Finance Leadership

Housing Administration

Offices

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