Jeton M.

Jeton M. is an experienced IT Engineer currently working at Posit PBC since March 2023. Previously, Jeton M. served as an Apple Certified Mac Technician at Visionary Computer from March 2017 to March 2023, providing technical and sales support both onsite and remotely, and managing home network solutions. From June 2019 to September 2021, Jeton M. worked as a Technology Support Specialist at Brunswick School, where responsibilities included installing, repairing, and maintaining hardware and software, as well as managing a MacBook fleet using Apple Profile Manager and Mosyle Device Management. Jeton M.'s career at Apple spanned from January 2011 to March 2017, encompassing roles such as Genius, Service Specialist, Specialist, and Back of House Specialist, with a focus on triaging, supporting, and repairing Apple products while maintaining a high Customer Satisfaction average of 95%.