Raymond Cheong is a seasoned Lean-Agile Coach with extensive experience in enterprise agile transformation and delivery at American Express since 2011. Key achievements include co-facilitating workshops that led to a 15% reduction in product delivery cycle time, implementing SAFe in a DevOps environment resulting in over 800 applications launched in two years, and coaching product and engineering leaders across multiple regions. In addition to a principal role at Raymond Cheong Consulting, offering enterprise business agility and mental fitness services, Raymond also serves as a Mental Fitness Agility Coach with Positive Intelligence. Prior experience includes a directorial position at OpenText, where alignment of leadership facilitated successful implementations of CRM systems. Educational credentials encompass degrees from the University of Toronto and The George Washington University, along with CPA designation from CPA Canada.
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