Antonio Ewing

Antonio Ewing has extensive experience in contact center management and operational leadership across multiple industries. Starting with a role as Director of Operations at Sitel from 2005 to 2010, Ewing progressed to senior management positions, including Call Center Director at Braun Research Incorporated and Call Center Operations Manager at Comcast. Ewing served as Manager of the Contact Center at Raymond James until 2019 before transitioning to senior management roles at HGS and a current position as Senior Strategy Leader, Global Partners, in a confidential organization since April 2021. Ewing's expertise includes leading cross-functional teams globally, enhancing customer experiences, and improving operational efficiency. Ewing holds a Bachelor of Professional Studies in Organizational Leadership from The University of Memphis and a Doctor of Education in Organizational Leadership along with a Graduate Certificate in Learning Design and Technology from the University of Southern California.